FinowlFinowl for Travel and hospitality
Protect loyalty accounts and bookings in travel and hospitality
Loyalty accounts are quietly valuable. Airline miles, hotel points and stored travel credits can be redeemed for flights, stays and gift cards within minutes, and many members only check their balances a few times a year. That combination makes travel and hospitality brands a frequent target for credential stuffing, where attackers reuse leaked logins, drain points and leave members to discover the loss months later.
Finowl helps airlines, hotel groups, online travel agencies and booking platforms harden logins and redemptions with email and password breach checks drawn from Finowl Intelligence. Gender prediction is available for aggregate guest analytics and light personalization of marketing content, with guests always free to state their own preferences. Pricing is per lookup, and every account includes 100 free credits each month.
WHAT TEAMS RUN INTO
Challenges in travel and hospitality
Loyalty point draining
Attackers log in with reused credentials and redeem points for gift cards or bookings. Members often notice only when they try to use their balance for a trip.
Dormant member accounts
Many loyalty members log in rarely, so passwords set years ago are likely reused elsewhere and less likely to be noticed if they start working for someone else.
Booking changes and refunds
A compromised account can be used to change traveler names, redirect refunds or cancel bookings, creating costly disputes for both the guest and the property.
Seasonal traffic peaks
Holiday sales and travel seasons drive heavy login traffic, giving automated attacks cover. Defenses must work without making booking slower for genuine guests.
HOW FINOWL HELPS
Three APIs, one integration
Email breach checks for loyalty and booking accounts
In travel, the most damaging account takeovers happen at redemption time. Checking a member's email against Finowl Intelligence before a large points redemption, a change of traveler name or a refund to a new payment method gives your fraud team a useful signal. The response lists each breach, when it happened and which data classes were exposed, so you can tell an old spam list from a breach that leaked passwords.
Breached password checks for travel loyalty programs
Loyalty members often set a password once and forget it, which makes old, reused passwords a common entry point for point theft. Checking passwords against breach data at enrollment, reset and login removes the credentials attackers are most likely to try. Finowl returns whether a password has been seen in breach data and a count of appearances, following the approach recommended in NIST SP 800-63B.
Gender insights for travel marketing and guest analytics
Travel marketers segment by destination, trip type and season, and sometimes want to understand the broad makeup of their audiences. Finowl gender predictions estimate how a name is typically used, which can support aggregate reporting, such as the estimated mix of subscribers to a solo travel newsletter or wellness retreat campaign. Adding a country hint improves estimates for international guests whose names lean differently across regions.
A FEW GOOD QUESTIONS
Travel and hospitality questions
Other industries
Build for travel and hospitality today
100 free credits every month. Test every endpoint in the sandbox before you write a line of code.