Finowl01The program
The Finowl referral program lets account holders (“referrers”) invite people who do not have a Finowl account (“referred customers”) using a personal referral link. These terms apply in addition to our Terms of Service. Taking part is optional and free.
02How rewards are earned
A referral qualifies when a referred customer creates a new account through the referrer's link and then buys a single credit pack of at least the qualifying size, currently 100,000 credits. Only the referred customer's first qualifying purchase counts.
For each qualifying referral, the referrer currently earns 1,000 credits and the referred customer earns a welcome bonus of 500 credits. When 100 of a referrer's referrals have qualified, the referrer also earns a one-time bonus of 100,000 credits.
The amounts shown in your dashboard when a referral qualifies are the ones that apply to it. We may agree different rewards with individual referrers.
03When rewards are paid
Rewards are added to the account balance after a holding period, currently 14 days from the qualifying purchase. Referral credits have no cash value, cannot be transferred or exchanged, and are used like purchased credits. They do not expire while the account is in good standing.
04What does not qualify
- Referring yourself, including through another email address, alias or account you control.
- Accounts that already existed before the referral link was used.
- Purchases that are refunded or disputed, in full or so that less than the qualifying amount remains.
- Referrals obtained through spam, misleading claims, paid search ads on the Finowl name, or any method that breaks our Acceptable Use Policy.
We review referrals that appear to involve the same person, for example the same network or payment card. Their rewards are held until the review is complete.
05Withdrawing rewards
If a referral does not qualify under these terms, including when its purchase is later refunded or disputed, we may cancel its rewards and remove credits that were already added from the balance. We may suspend an account's participation if we believe the program is being misused.
06Changes to the program
We may change the reward amounts, the qualifying purchase, the holding period or these terms, or pause or end the program, at any time. Changes apply to referrals that qualify after the change. Rewards already earned are not reduced by a change. Questions are welcome at support@finowl.co.